Why haven't I received my activation email for my account? Avalon Yarnes December 05, 2018 23:24 Updated Check your junk mail! Occasionally, they are filtered into that folder. If you still cannot find it, contact us here by making a request. Related articles Will I be charged the full rate if I upgrade? How do I upgrade? What are the terms and conditions of my membership/purchase? I am signed in, but I can't see the tutorial!