Why haven't I received my activation email for my account? Avalon Yarnes December 05, 2018 23:24 Updated Check your junk mail! Occasionally, they are filtered into that folder. If you still cannot find it, contact us here by making a request. Related articles What are download points and how do I use them? Can I see what content I get with a subscription, before I become a member? What are the terms and conditions of my membership/purchase?